How Tatnest uses the information you provide when asking about products, managing an account or placing an order.
This page explains the information used for customer enquiries and orders. If you need details about a particular request, contact sales@tatnest.com.
When you contact us or place an order, the information you provide may include your name, email, telephone number, company, delivery address, products requested and order details. Provide only the information needed for your enquiry or order.
Customer and order information is used to answer your enquiry, confirm requirements, process an accepted order, arrange delivery and provide support. An email address entered for an order or enquiry is used for that request.
Account and checkout functions may use cookies or a session to remember your sign-in and cart. The information required for an order is shown in the relevant form. Do not send full payment-card details or your account password in a message.
Information needed to fulfil an order may be provided to the relevant delivery or payment service when that service is used. The payment or delivery options available for your order are confirmed during checkout or in your quotation.
Contact us to request access to or correction of information you have provided, or to discuss removal of an account or enquiry. Include the email address or order reference needed to identify your request. Information needed for an open order or an applicable record-keeping requirement may still be required.
A mailing-list subscription is separate from an order enquiry. If you choose to subscribe, you can contact sales@tatnest.com to request removal from the list. Ask us if you need to confirm the status of your subscription.
For information about a particular service provider, record or retention requirement, contact us before submitting information you do not want to share. We will address your request using the details you provide.
Questions about a product, an order or your information? Contact our team.
No.79, Xujiang Road, Xicheng Street, Yongkang City, Zhejiang Province
Contact usWhen you submit a comment or product review, we store your name, email address, message and any product rating. WordPress also records connection details, such as your IP address and browser information, to help prevent spam. Your name, comment and rating may be displayed after approval; your email address is not displayed publicly.
Submissions are held for review before publication. Contact sales@tatnest.com to ask about correcting or removing a comment you submitted.
